Customer Support
Tosoh’s dedicated customer service and technical teams are always ready to support you. Our skilled engineers are equipped with the latest technologies to offer remote and on-site assistance, ensuring instrument uptime exceeds 99%. From order management to technical troubleshooting, Tosoh’s support team is with you every step of the way.
Training Academy
Whether you are new to Tosoh or an experienced user, our training academy offers courses on everything from basicoperational skills to in-depth discussions on advanced applications, helping you get the most out of your GR01.
Committed to Sustainability
The GR01 is built with sustainability in mind. It uses less reagent for each analysis, reducing both biohazardous waste and disposal costs. The eluent bags fully collapse when empty, minimising solid waste, and the outer packaging is 100% recyclable. Tosoh is committed to environmental stewardship, ensuring our products align with sustainable practices supporting a greener future.
NPS SCORE OF 80%
With an impressive Net Promoter Score* of 80%, our customers demonstrate a high level of satisfaction with Tosoh's exceptional customer service and support. NPS SCORE OF 80%
